Privacy Policy

Reclaimix

Last Updated: [date]

1. Introduction

Welcome to Reclaimix.

This Privacy Policy explains how Reclaimix collects, uses, stores, processes, and protects personal data related to users of the Reclaimix platform, website, and services.

We are committed to protecting your privacy and personal data in accordance with applicable laws and regulations, including:

• Regulation (EU) 2016/679 (GDPR)

• Applicable data protection legislation

• Applicable laws related to electronic commerce, financial operations, and waste management

By using the Reclaimix platform and services, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

Data Controller:

Reclaimix

Email: [email]
Phone: [phone]
Website: [website]
Address: [address]

If you have questions regarding the processing of personal data, you may contact us using the details above.

3. What Data We Collect

3.1 Registration Data

For Individuals:

• Full name

• Country

• Address

• Phone number

• Email address

• Username

• Login credentials

For Companies:

• Company name

• Country

• VAT / EIK / Registration number

• Company address

• Contact person

• Phone number

• Email address

• Login credentials

3.2 KYC and Verification Data

For identification and security purposes, we may request:

For Individuals:

• Identity document

• Proof of address (when required)

• Declaration confirming ownership or authorization to sell materials

For Companies:

• Company registration documents

• VAT / EIK documents

• Authorization documents

• Declaration confirming the company has the right to sell the materials

3.3 Financial and Payment Data

• Bank account details (IBAN)

• Account holder name

• Payment method

• Payment and transaction history

Reclaimix does not store payment card information unless explicitly required and processed through licensed payment service providers.

3.4 Operational Data

• Transaction history

• Submitted requests

• Material types

• Delivery volumes

• Communication with the platform

• Uploaded documents and files

3.5 Technical Data

When using the platform, we may automatically collect:

• IP address

• Device type

• Browser type

• Operating system

• Session information

• Cookies

• Access and activity logs

4. Purposes of Processing

We process personal data for the following purposes:

• account registration and management

• identity verification and KYC procedures

• processing transactions and payments

• communication with users

• fulfillment of contractual obligations

• fraud prevention and abuse detection

• platform security

• compliance with legal obligations

• service improvement

• statistical and analytical purposes

• management of referral and partner systems

5. Legal Basis for Processing

Personal data is processed based on:

• performance of a contract

• legal obligations

• legitimate interests

• explicit consent

Where processing is based on consent, users may withdraw consent at any time.

6. Data Retention

Personal data is stored for as long as necessary to:

• provide services

• comply with legal obligations

• resolve disputes

• protect legitimate interests

In certain cases, data may be retained for periods required by accounting, tax, or other applicable legislation.

After the required retention period expires, data will be deleted or anonymized.

7. Data Sharing

Reclaimix does not sell personal data.

Personal data may only be shared when necessary with:

• payment institutions

• banks

• logistics partners

• IT service providers

• accounting and legal consultants

• governmental and regulatory authorities

• partners when necessary for service delivery

All third parties are required to process personal data in accordance with applicable laws and confidentiality obligations.

8. International Data Transfers

Personal data may be processed or stored outside the European Economic Area.

In such cases, Reclaimix implements appropriate safeguards, including:

• standard contractual clauses

• contractual protection mechanisms

• cooperation with GDPR-compliant service providers

9. Data Security

Reclaimix applies technical and organizational measures to protect personal data, including:

• encryption of sensitive data

• secure servers and networks

• access control systems

• logging and monitoring

• backup systems

• restricted employee access

• protection against unauthorized access

However, no system can guarantee absolute security.

10. Cookies

The platform uses cookies and similar technologies for:

• proper website functionality

• session management

• traffic analysis

• improving user experience

• security and protection

Users may limit or disable cookies through their browser settings.

11. User Rights

Every user has the right to:

• access personal data

• correct inaccurate data

• request deletion (“right to be forgotten”)

• restrict processing

• object to processing

• data portability

• file a complaint with a competent supervisory authority

Requests may be submitted through the contact details provided in this policy.

12. Verification and Compliance

Reclaimix reserves the right to:

• request additional documents

• refuse or restrict access to services

• suspend accounts in cases of suspected fraud, illegal activity, or violation of terms

• conduct additional verification for high-risk profiles or transactions

Unverified accounts may have limited access to certain platform features.

13. Referral and Partner Systems

Reclaimix may operate referral and partner programs.

Within these systems, the following may be processed:

• referral codes

• referral history

• related transactions

• commissions and payouts

• affiliate statistics

This data is used solely for managing partner relationships and commission payments.

14. Automated Processes

The platform may use automated processes for:

• risk scoring

• anti-fraud checks

• KYC workflows

• suspicious activity detection

• referral calculations

• transaction monitoring

These processes are used for security and service optimization purposes.

15. Minors

Reclaimix services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors.

16. Third-Party Services and Links

The platform may contain links to third-party websites or services.

Reclaimix is not responsible for the privacy policies or content of external platforms.

17. Changes to This Policy

Reclaimix reserves the right to update this Privacy Policy at any time.

Updated versions will be published on the website.

Continued use of the platform after changes are published constitutes acceptance of the updated policy.

18. Contact Information

If you have questions regarding this Privacy Policy or the processing of personal data, you may contact us:

Reclaimix

Email: [email]
Phone: [phone]
Website: [website]
Address: [address]

19. Final Provisions

This Privacy Policy applies to all services provided by Reclaimix unless explicitly stated otherwise.

In the event of inconsistencies between different language versions, the English version shall prevail.